FAQs

Absolutely! If you contact us via email with the plant name, size and amount you’d like to spend, we can look into this and let you know what is available.

People often say that all plants are outdoor plants, and while that’s true, the species we stock aren’t suited to the UK climate. Our houseplants come from diverse environments, from arid deserts to tropical rainforests, where outdoor temperatures are much warmer than here. That’s why they thrive indoors in our cozy homes.

The only exception is our locally grown Sarracenia (pitcher plants) from Hampshire, which can flourish both indoors and out.

Our pitcher plants are always a standout! Their impressive size and vibrant colors showcase their top quality. Grown locally in Southsea from seed by avid collector Gavin—who has specimens over 30 years old—these unique plants are truly special. They’re seasonal, never available before June, and naturally die back in winter, conserving energy to return stronger each year.

Thankfully there are some indoor plants that are known to be non toxic. You can find our pet friendly plants here but we also ask that you do your own research to ensure you are completely happy with your purchase.

Not yet but it's something we'd love to offer in the future. We do offer a cool looking phyiscal gift card or digital e-card that can be used online or in store. Click here to find out more.

Yes! Just email team@roseclover.co.uk with the pot diameter and the plant's name or a photo, and we’ll be happy to help.

We do! Our gift cards come in a variety of denominations (from £10 to £500). You can choose whether you receive the gift card digitally, via post or request collection at checkout. Gift cards need to be redeemed within one year of purchase and are non refundable. Click here fore more information.

Our gift cards expire after one year so if you think it's still valid and you are still experiencing difficulties, please email the gift card number to team@roseclover.co.uk and we will look into it.

We can’t help but love Devil's Ivy and Snake Plants—they’re easy to care for and thrive in so many spaces! Finding a plant family that suits your home makes all the difference. The Swiss Cheese Plant is another favourite, growing fast and bringing instant jungle vibes—just make sure you have room for their big, beautiful leaves!

Yes! We understand that indoor plants are an extension of your lifestyle expression. Our plant styling service means we come to your home and get a feel for your interior. We’ll then come back with a variety of plant and pot combinations that we think will work in your space. Drop us a line through the Plant Styling page where you can find out more. A consultancy fee will be requested to secure a home visit booking.

If your event requires greenery to finish off the space, we can hire our stock on a temporary basis. Please get in touch with the team via the Plant Styling page to let us know the dates of your event, what you require and the hire period. A deposit is required in addition to hire charges in case of any damages.

We love plants and firmly believe they enhance spaces and create a more inviting environment for employees to work and clients to visit. Drop us a line through the Plant Styling page where you can find out more. A consultancy fee will be requested to secure an appointment.

Check your receipt to get the plant name and then pop it in the search bar. All plant care is detailed on the individual plant product pages. Alternatively, you can head to the Plant Care page for all our top tips.

A brand new plant is usually happy in its nursery pot for around one year. There are exceptions as plants grow at different speeds, so we encourage our customers to check the base of the nursery pot to see if there are any roots showing. If there are lots, it’s time for a slightly bigger pot.

We strongly advise against this if the pot hasn’t got a drainage hole because water gets stuck in the pot and won't allow the roots to dry out. For more details about this, head to our Plant Care page.

If the decorative pot does have a drainage hole like the Bergs Potter range, you can plant inside no problem.

If you care for it correctly and it’s in the perfect spot, then your plant should live for years! Repotting is key to longevity. Head to our Plant Care page for our top tips.

We suggest looking up your plant and checking the plant care on the individual product pages to make sure you are watering it correctly and it’s getting the correct amount of light. You may need to adjust a few things? Our Plant Care page contains all our recommendations on how to keep your plant happy and healthy so maybe check this out too. If you are still concerned, you are welcome to get in touch with us. Our contact details are on the Contact Us page.

All living plants will grow but some are slower than others. Cacti, Snake plants and ZZs are our go to slow growers. Hoya Kerrii ‘Lucky Hearts’ is another good option: these are what we would consider ornamental and typically don’t grow (unless part of the larger vine plant).

We wouldn’t recommend any plant for a room with no windows as all plants need some level of sunlight to survive. If you have a little bit of natural light, we do have some low light lovers that are also hardy. We would suggest ZZs, Snake plants, Devil’s Ivy and Peace Lilies.

We don’t have a minimum spend.

We operate a UK wide shipping service so you can order our plants and pots and have them delivered direct to your door.

Our local delivery service in the Portsmouth area operates Monday to Friday. Our UK shipping service is dependent on the courier service chosen. For more information, check out our Delivery and Returns page.

If you or the gift receiver is not at home when delivery is attempted, a card will be posted through the door with contact details to arrange re-delivery or collection.

Please email us your order number and what you'd like changing. You can find our contact details here.

We will do our absolute best to accommodate last minute deliveries Monday to Friday. Please email us using the form here.

If your order comes through Monday to Friday, then yes you usually can. Please get in touch using the contact details located here.

We don't have a physical shop anymore to visit, just a head office where we run our online business from. Our office hours are Monday to Friday, 0900-1700.

Not any more. The flower industry really suffered during the pandemic and wholesale prices also sky rocketed. We re-evaluated the business during lockdown and decided to stop our flower stand and focus solely on houseplants.

Unfortunately not. This coincides with our decision to stop offering fresh cut flowers in the shop.

In the right conditions dried flowers can last for years! To make the most of your dried flowers, make sure they are displayed out of direct sunlight. They do not like humidity or a draught. Our top tip on stopping them from dropping is to give them a light dusting of hairspray.

If you receive a pot and it doesn’t look quite right, feel free to email us requesting a refund or exchange. We will need the pot back within 14 days of your order being received, in its original condition and packaging. Rose Clover does not cover the return shipping cost. For more details head to our Refund Policy page.

All our pots are checked for faults but breakages can happen in transit. Please check your items and report any faults straight away by emailing us. Our contact details can be found here.

Our full policy can be found here.